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Customer Service

We strive to give you a good customer service experience. Please contact us via email.

Email us, we are available 24 hours a day, 7
days a week.

All returns & exchanges
are accepted only
within the continental US

+ - What is your return policy?

We cannot accept returns or exchanges of items that have been washed or soiled.
We cannot accept any items covered in human or pet hair.
We cannot accept any items with distinct odors.
If an item is no longer sold on our website it cannot be returned for an exchange or refund.

The customer is responsible for making sure the items are returned to us safely. If you are returning any items please make sure you send it tracked/recorded, as we are not liable for your goods getting lost on the way back to us.

The customer is liable for the cost of returning the item unless it’s faulty and in that case we will reimburse the cost of postage.

RETURNS ARE NOT ACCEPTED ON SUPPLEMENTS NO EXCEPTIONS! 

+ - How do I return or exchange my order?

Send us an email for the reason of you return, once one our customer service agents approve your return simply send us back the item/s to our address listed below:

19681 Davinci Rd
Foothill Ranch CA 92610

Once received we will initiate your refund. This will take approx. 3-5 business days to show back on your account.

+ - Can I change my order?

Once your order has been marked as shipped we can not make any changes to your order, our system is automated and can not be stopped or removed from the fulfillment process. Usually we ship within 1-2 business days from when you placed your order.

+ - Do you ship internationally?

Currently we are testing certain markets/countries to dial in any surcharges, shipping charges and country duties once we get that complete we will announce country lists – Currently we ship to:

USA & CANADA

 

+ - What payment methods do you accept?

We accept all major credit cards and our website has the latest secure tolls to make your shopping with us easy and with no trouble!

+ - How fast do you sell out of apparel items?

All of our new apparel drops are hot and limited time / limited quantities, so don’t sleep and place your order quickly our inventory goes out fast.

We strive to make sure everyone gets their order on time and accurate – if you have any order questions send us an email to the address on the side.

+ - How do I return my item if I am an international customer?

Sorry, All international orders are Final Sale and we do not accept returns.

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